Injury reporting:

  • New phone number is 855-MPL-OUCH (855-675-6824)
  • The 24-hour injury call center is staffed with occupational health nurses
  • Employee and injury details will be collected, and the injury will be accessed
  • If needed, a phone call can switch to a video triage call so the nurse can see the injury


When the employee goes to a clinic or hospital:

  • The nurse or injury case manager will contact the treating medical facility with treatment authorization and a description of the injury
  • Please note that CORE may suggest different medical facilities than what we are accustomed to using, but these medical facilities are more versed in treating occupational injuries


What hasn’t changed after an injury is reported: